Reviews & Testimonials

 
 
 
 
 
 
 
  
 
 
  
  
 
 
 jessica buda 
 
July 6, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I used Heartfelt to help care for my mother.  Sarah is always personally available, and all of the caregivers I encountered were kind and professional.   I  highly recommend their services.
  
 
  
 
 
  
  
 
 
 Gayle Porter-Ventus 
 
July 1, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
My family had a wonderful experience with the care of my Mom though Heartfelt Care Agency
  
 
  
 
 
  
  
 
 
 geoff breiting 
 
April 23, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
When my Aunt was diagnosed with Parkinson’s, our whole family was overwhelmed. She lived alone in Torrance, and as her condition progressed, it became clear she needed daily help. Not just with mobility, but with the kind of care that’s personal, patient, and consistent.
I was put in charge of finding a caregiver, which felt like a huge responsibility. After speaking with a few agencies, I found Heartfelt Care Agency and I can’t overstate what a difference they made.
From the first call, they took the time to understand my aunt’s needs and personality. They didn’t just send someone—they matched her with a caregiver who had real experience with Parkinson’s and a warm, calm demeanor that put my aunt at ease right away.
The caregiver not only helped with meals, medication, and bathing, but also made sure my aunt stayed engaged. Talking with her, playing music she loved, and even helping her with simple exercises recommended by her doctor.
As someone who lives over an hour away, I can’t express how much peace of mind it gave me to know my aunt was in such capable, compassionate hands. Heartfelt Care didn’t just provide a service—they truly cared.
  
 
  
 
 
  
  
 
 
 Frank Dziurgot 
 
December 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
An elderly family friend of ours had a bad fall in the bathroom and ended up at Torrance Memorial hospital which is where he was referred to Heartfelt Care Agency. They came and assessed him that day and put together a daily plan of how they were going to take care of him after he got discharged. Our family has been very impressed with how his caregivers have assisted him with all his physical care needs and know that he’s in good hands.
  
 
  
 
 
  
  
 
 
 erika junge 
 
December 18, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
When it came to choosing a Torrance caregiver agency for my aunt, it was an easy decision to go with Heartfelt Care. We interviewed a few others and no one came near their responsiveness and attention to detail. My aunt needed around the clock care and required daily bathing help and her caregivers have been able to go above and beyond what we thought caregivers provided. They even help walk her beagle every morning and night! Happy to have found them and I refer them always to any other family with elderly loved ones.
  
 
  
 
 
  
  
 
 
 Lela Acuna 
 
December 6, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I reached out to a good friend of ours who had used Heartfelt Care Agency for her elderly mother because we started noticing that our 90 year old neighbor was wandering from his home. Sarah answered our call right away and came over to his house to assess what was going on. She was attentive and was able to put his family at ease with her knowledge and experience working with dementia. She got a caregiver to come that evening and the family is very happy that they don’t have to worry from afar. He’s in good hands now and I would recommend them to anyone who needs help with a loved one with memory issues.
  
 
  
 
 
  
  
 
 
 Under Dog 
 
November 14, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
My dad had a stroke while visiting me over the summer. The hospital case manager said I needed to hire a care worker to assist him at my place because he lost some vision and his left arm was immobile and I wasn’t capable to help. She referred me to Sarah at Heartfelt Care Agency and it’s been a huge help so far. They’ve been able to help bathe him and get dressed every morning. He’s happy that he didn’t have to burden me with his care and now he looks forward to his recovery.
  
 
  
 
 
  
  
 
 
 Emmanuel Velasco 
 
November 5, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Our neighbor hired Heartfelt Care Agency caregiving services to help his wife with her bathing and incontinence needs. He highly recommended we give Sarah a call and glad we did. She was able to provide a caregiver the next day to help my grandmother after her hospital stay. My family and I are super happy with the loving attention she’s getting at home and really appreciate all their help.
  
 
  
 
 
  
  
 
 
 Morgan Harris 
 
October 26, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Very happy with the caregiving services that Heartfelt Care Agency has provided to my mom. It's allowed her to stay at home longer than we thought. Highly recommend them to any family looking for a licensed agency.
  
 
  
 
 
 
 
    
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more