Adults, Seniors & Elderly In-Home Care

Q: Can in-home care services be adjusted if my needs change?

Your loved one's needs are our priority! We'll modify their care plan as needed to provide consistent, high-quality support.

Q: Can I only receive personal care services in my home?

Wherever you or your loved one calls home, we're there. Our services are available in assisted living, hospitals, skilled nursing facilities, and memory care communities.

A Heartfelt Approach to Senior & adult Care

At Heartfelt Care Agency, we're committed to providing compassionate, personalized care that empowers adults and seniors to live their best lives at home. Our comprehensive in-home care services are tailored to meet your unique needs, from assistance with daily living activities to specialized dementia support. We're dedicated to helping you maintain your independence, safety, and well-being in the comfort of your own home.

Caregiver helping client get up from chair using her cane.

Your Trusted Partner for Quality In-Home Care

Choosing the right in-home care provider is a significant decision that can greatly impact your loved one's well-being, and families trust us to provide compassionate and reliable care. Here's why:

1. Reliability

At Heartfelt Care Agency, we understand the importance of reliability. Our caregivers are punctual and consistent, providing the support your loved ones need, when they need it. With us, you can say goodbye to the stress of unpredictable care and enjoy the peace of mind that comes with knowing your loved ones are in reliable hands.

2. Expertise

Our caregivers are carefully matched to your specific needs, ensuring you receive expert care from experienced professionals. Whether you need assistance with daily living activities, medication reminders, or specialized care for Alzheimer's, our reliable caregivers provide compassionate and professional support. With Heartfelt Care Agency, you can trust that your care is in capable hands.

3. Effective Communication

Open communication is vital to a positive care experience. Our 24/7 responsive staff is always available to answer your questions and provide updates on your loved one's care. Say goodbye to the frustration of unresponsive support and enjoy the peace of mind that comes with knowing help is just a phone call away.

4. Personalized Care Plans

At Heartfelt Care Agency, we understand that every client is unique. That's why we offer personalized care plans tailored to your specific needs, ensuring you receive the support and assistance you need to thrive at home. Whether you require help with daily living activities, household tasks, or companionship, we'll work closely with you to develop a care plan that meets your expectations.

Heartfelt Caregiver Standards

At Heartfelt Care Agency, we believe in the power of quality care. It's the foundation of trust, safety, and well-being. Here's how we ensure exceptional service:

Rigorous
Screening

We go beyond the surface. Our caregivers are carefully selected for their skills, experience, and genuine compassion.

Ongoing
Training

We invest in our caregivers. By providing continuous training and support, we ensure they have the skills and knowledge to deliver exceptional care.

Supervision & Accountability

Our dedicated care team is well-supported and empowered to deliver exceptional care. We prioritize open communication and regular supervision to ensure their ongoing success.

Personalized Senior Care, with Heart

We’re dedicated to providing compassionate care that empowers you to live your best life at home. Our services include:

Bathing and Showering Assistance

Prioritizing safety and independence, we employ essential tools like grab bars, shower chairs, and non-slip mats to create a secure bathing environment. Our attentive caregivers provide gentle assistance, tailoring their support to each individual’s needs and preferences. By fostering a relaxing and respectful atmosphere, we empower individuals to maintain their confidence and dignity during bath time.

Dressing Assistance

We strive to empower individuals to maintain their independence by encouraging self-sufficiency and offering gentle assistance when needed. We respect each person's unique style and preferences, helping them select clothing that makes them feel confident and comfortable. Our patient and understanding caregivers are trained to provide discreet and dignified support, ensuring a positive and respectful dressing experience tailored to each individual's specific needs.

Grooming and Hygiene

Our personalized care approach focuses on respecting individual preferences and needs. We encourage independence by offering gentle guidance during grooming routines, tailoring our assistance to each person's comfort level. By creating a relaxed and private environment, we aim to promote overall well-being. Our goal is to help individuals feel refreshed, confident, and ready to face the day.

Incontinence and Toileting

We approach incontinence care with the utmost respect and discretion, ensuring privacy and dignity at all times. Our caregivers monitor toileting patterns and communicate any concerns to relevant parties. We encourage independence by offering support and assistance as needed, while prioritizing cleanliness and comfort through appropriate products and techniques.

Assistance with Safe Mobility

We prioritize safety by assessing individual mobility needs and implementing appropriate techniques and equipment to minimize fall risk. We encourage independence and build confidence by tailoring our support to each person's unique abilities and preferences. By promoting gentle exercise and movement, we aim to improve overall health and well-being.

Medication Reminders

Our caregivers provide medication reminders to ensure you take your prescriptions as directed, promoting your overall health and well-being.

Pet Care

Rest assured, your furry friends are in good hands. Our pet care services provide the attention and care they deserve, allowing you to maintain a strong bond with your pets.

Companionship Care

Enjoy meaningful companionship and social interaction with our caregivers, fostering emotional well-being and a sense of belonging.

Shopping and Meal Preparation

We handle your grocery shopping and meal preparation, ensuring you receive nutritious meals tailored to your dietary needs. We're dedicated to supporting your independence by providing convenient and personalized meal solutions.

Housekeeping and Laundry

Our light housekeeping and laundry services keep your living space clean and organized, freeing you to focus on what truly matters.

Transportation & Doctor’s Escort

We provide reliable transportation and accompaniment to medical appointments, ensuring you receive the care and support you need. Transportation to errands, and any other destinations you desire, ensuring you can maintain your independence and social connections.

Female caregiver hugging client on couch.

What Sets Us Apart

Heartfelt Care Agency offers personalized in-home care tailored to your unique needs. Our compassionate caregivers provide exceptional service, prioritizing your comfort and well-being.

Person-Centered Approach: We strive to understand your unique needs and offer compassionate care.
Customized Care Plans: We collaborate with you and your family to develop a care plan that meets your needs.
Trained and Experienced Staff: Our trained caregivers are dedicated to providing the best possible care with a focus on safety.

What Our Clients Say

    
 
 
         
   jessica buda 
 July 6, 2025
 
 
 Trustindex verifies that the original source of the review is Google. I used Heartfelt to help care for my mother.  Sarah is always personally available, and all of the caregivers I encountered were kind and professional.   I  highly recommend their services.
  
 
        
   Gayle Porter-Ventus 
 July 1, 2025
 
 
 Trustindex verifies that the original source of the review is Google. My family had a wonderful experience with the care of my Mom though Heartfelt Care Agency
  
 
        
   geoff breiting 
 April 23, 2025
 
 
 Trustindex verifies that the original source of the review is Google. When my Aunt was diagnosed with Parkinson’s, our whole family was overwhelmed. She lived alone in Torrance, and as her condition progressed, it became clear she needed daily help. Not just with mobility, but with the kind of care that’s personal, patient, and consistent. I was put in charge of finding a caregiver, which felt like a huge responsibility. After speaking with a few agencies, I found Heartfelt Care Agency and I can’t overstate what a difference they made. From the first call, they took the time to understand my aunt’s needs and personality. They didn’t just send someone—they matched her with a caregiver who had real experience with Parkinson’s and a warm, calm demeanor that put my aunt at ease right away. The caregiver not only helped with meals, medication, and bathing, but also made sure my aunt stayed engaged. Talking with her, playing music she loved, and even helping her with simple exercises recommended by her doctor. As someone who lives over an hour away, I can’t express how much peace of mind it gave me to know my aunt was in such capable, compassionate hands. Heartfelt Care didn’t just provide a service—they truly cared.
  
 
        
   Frank Dziurgot 
 December 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. An elderly family friend of ours had a bad fall in the bathroom and ended up at Torrance Memorial hospital which is where he was referred to Heartfelt Care Agency. They came and assessed him that day and put together a daily plan of how they were going to take care of him after he got discharged. Our family has been very impressed with how his caregivers have assisted him with all his physical care needs and know that he’s in good hands.
  
 
        
   erika junge 
 December 18, 2024
 
 
 Trustindex verifies that the original source of the review is Google. When it came to choosing a Torrance caregiver agency for my aunt, it was an easy decision to go with Heartfelt Care. We interviewed a few others and no one came near their responsiveness and attention to detail. My aunt needed around the clock care and required daily bathing help and her caregivers have been able to go above and beyond what we thought caregivers provided. They even help walk her beagle every morning and night! Happy to have found them and I refer them always to any other family with elderly loved ones.
  
 
        
   Lela Acuna 
 December 6, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I reached out to a good friend of ours who had used Heartfelt Care Agency for her elderly mother because we started noticing that our 90 year old neighbor was wandering from his home. Sarah answered our call right away and came over to his house to assess what was going on. She was attentive and was able to put his family at ease with her knowledge and experience working with dementia. She got a caregiver to come that evening and the family is very happy that they don’t have to worry from afar. He’s in good hands now and I would recommend them to anyone who needs help with a loved one with memory issues.
  
 
        
   Under Dog 
 November 14, 2024
 
 
 Trustindex verifies that the original source of the review is Google. My dad had a stroke while visiting me over the summer. The hospital case manager said I needed to hire a care worker to assist him at my place because he lost some vision and his left arm was immobile and I wasn’t capable to help. She referred me to Sarah at Heartfelt Care Agency and it’s been a huge help so far. They’ve been able to help bathe him and get dressed every morning. He’s happy that he didn’t have to burden me with his care and now he looks forward to his recovery.
  
 
        
   Emmanuel Velasco 
 November 5, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Our neighbor hired Heartfelt Care Agency caregiving services to help his wife with her bathing and incontinence needs. He highly recommended we give Sarah a call and glad we did. She was able to provide a caregiver the next day to help my grandmother after her hospital stay. My family and I are super happy with the loving attention she’s getting at home and really appreciate all their help.
  
 
        
   Morgan Harris 
 October 26, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Very happy with the caregiving services that Heartfelt Care Agency has provided to my mom. It's allowed her to stay at home longer than we thought. Highly recommend them to any family looking for a licensed agency.
  
 
  
 
  
 
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FAQ's

Common Questions About Adult & Senior In-Home Care

What kind of services do you provide to adults and seniors?

Discover personalized in-home care tailored to your loved one's unique needs. Our services adapt as their circumstances change, ensuring they receive ongoing support.

Comprehensive Care Services

Everyday Living Assistance: From light housekeeping and meal preparation to personal care and medication reminders, our caregivers provide essential support for a comfortable and safe home environment.
Mobility and Independence: We assist with transportation, errands, and safe transfers to help seniors maintain their independence and connect with the community.
Specialized Care: Our experienced team offers specialized support for individuals with dementia, hospice support, or limited mobility, providing comfort, dignity, and support.

Choose Heartfelt Care for:

Personalized Care Plans: Tailored to your loved one's specific needs.
Experienced and Compassionate Caregivers: Dedicated to providing exceptional care.
Peace of Mind: Knowing your loved one is receiving the best possible support in their own home.

Note: While our caregivers can assist with medication reminders and ensure medications are taken as prescribed, direct medication administration is subject to California regulations. We'll work closely with your loved one's healthcare provider to ensure their medication needs are met safely and effectively.

How can I hire the right adult and senior in-home care agency?

Choosing a home care agency for a loved one is a significant decision. Here's a step-by-step approach to help you find the best fit:

Research and Narrow Down Options

Create a list: Start by compiling a list of potential agencies using online directories, doctor referrals, or senior centers.
Evaluate services: Research each agency's website to understand their services and specialization. Consider your loved one's specific needs, such as dementia support or physical assistance.

In-Person Meetings

Shortlist agencies: Select a few agencies for in-person meetings.
Ask questions: Discuss the agency's philosophy, caregiver qualifications, staffing, expertise, and ongoing support.
Assess your needs: Determine if the agency aligns with your loved one's care requirements.

Comprehensive Assessment

Home visit: Most agencies offer in-home assessments to evaluate your loved one's needs and preferences.

Continuity of Care

Backup caregivers: Inquire about the agency's process for finding substitute caregivers and maintaining care consistency.

Cost and Billing

Transparency: Discuss pricing, billing cycles, and any additional fees.
Service inclusions: Understand the services covered in the base cost.

Remember: Choosing a home care agency is an investment in your loved one's well-being. Take your time, ask questions, and select an agency that aligns with your family's needs and values.

Heartfelt Care Agency offers personalized in-home care tailored to individual needs. Contact us for a free consultation to learn how we can support your loved one.

How do seniors and adults pay for in-home care?

While Medicare and most health insurance plans don't cover non-medical in-home care, several financial avenues can help support senior care.

Veteran's Benefits: Veterans may qualify for the Veterans Administration’s Aide and Attendance program, providing financial assistance for in-home care.
Long-Term Care Insurance: If you have a long-term care insurance policy, it may cover home care costs. Review your policy carefully to understand its coverage.
Private Pay: Many families use personal savings or assets to fund in-home care.
In-Home Supportive Services (IHSS): This government program offers assistance with daily living activities for eligible individuals.

Heartfelt Care Agency is here to help. We understand the financial complexities of senior care. Our team can guide you through available options and create a personalized care plan that fits your budget. Contact us today to discuss your needs.

Can in-home care services be adjusted if my needs change?

How much do in-home care services cost?

The cost of home care can vary significantly based on factors such as the level of care required, the number of hours needed, and whether you choose an in-home care agency or hire a private caregiver.

In-Home Care Agencies typically charge an hourly or daily rate. Agencies offer several benefits including rigorous caregiver screening, ongoing training, liability insurance, and guaranteed coverage.

Private Caregivers may offer lower hourly rates, but you'll assume responsibilities like background checks, payroll taxes, and finding replacement caregivers.

Ultimately, the best choice depends on your specific needs and preferences. Heartfelt Care Agency offers competitive rates and transparent pricing. Let us help you find the right care solution for your loved one. Contact us for a free consultation.

Can I only receive personal care services in my home?

Adults, Seniors & Elderly In-Home Care